JIRA Service Desk features • Customer portal - simple and intuitive customer interface • SLAs - Flexible and customisable metrics • Queues - Customisable and editable JQL-based queries for managing Service Desk team‟s work • Reports - Visual, real-time reports, customisable with JQL 28.11.2013 ambientia.net 7. 7. Whether you're a brand new user ready to get started or you're simply looking to brush up on your knowledge, we hope you find everything you need in our Jira training guide. Below you'll find answers to commonly asked questions, visual examples of how Jira works and enough information to start your Jira training experience off on the right World's Best PowerPoint Templates - CrystalGraphics offers more PowerPoint templates than anyone else in the world, with over 4 million to choose from. Winner of the Standing Ovation Award for "Best PowerPoint Templates" from Presentations Magazine. They'll give your presentations a professional, memorable appearance - the kind of sophisticated look that today's audiences expect. 6. GREENHOPPER - SCRUM • Log in to JIRA. • Click the Agile link's down-arrow in the top navigation bar, then select your preferred board from the resulting dropdown menu. • Your board will be displayed. • Click 'Plan'. 7. GREENHOPPER - SCRUM - Plan Mode • Prioritize the Backlog. instruction, Jira has developed to include all. sorts of project management types. The platform. controls all sorts of project management skills, including Agile project management, software. development, scrum management, bug tracking, professional service management, content. management, and so much more. 4. Basic Search in JIRA is a user-friendly interface that can be used easily to find out the issues. It uses the JQL queries in the backend. To do a basic search in JIRA, the user has to follow the steps given below. Step 1 − Navigate to issues → Search Issues. The following screenshot shows how to access the Search for Issues feature − Launch Today + + Enterprise Support Team Instance Profiles 24 x 7 Phone & Online Support Atlassian University JIRA Admin Course + Exam + Enterprise Guides + Coming Soon: Enterprise Workshops Enterprise Customer Community Enterprise Webinar + Enterprise Google Group + 4.3 - 5.0 - Ent. Admin Features 5.1 - Scale! Template JIRA supports n number of business templates to manage simple tasks and complex tasks like workflow. Template can be customized based on the team and their approach. Ex: Workflow can be customized based on each team's approach. Every step is accounted and team can move to achieve their goals. 3 Task Details Create linked issues to collaborate with other Jira products; How can service project and software teams work together? Sharing requests with other Jira team members; Jira user permission to comment on service project issues; Jira Service Management and Software can share custom fields; Give Jira users permission to view service project issues Here is a step by step process on how to use Jira software: Step 1) Open Jira software and navigate to the Jira Home icon. Step 2) Select Create project option. Step 3) Choose a template from the library. Step 4) Set up the columns as per your need from Board settings. Step 5) Create an issue. Step 6) Invite your Team members and start working. Issues Report Forecast & management: Time Tracking Report, User Workload Report, Version Workload Report Other: Workload Pie Chart Report JIRA Next-gen Templates JIRA provide
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